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AT&T Will Suspend Accounts of Detractors

BetaNews
Tuesday October 02, 2007

Telecommunications company AT&T updated its terms of service for its DSL customers recently with an interesting addition: the company will now suspend the accounts of those who talk badly of it. The new line reads that service may be suspended if a customer's comments "tends to damage the name or reputation of AT&T, or its parents, affiliates and subsidiaries."

Customers may find the move somewhat troubling, especially considering the telecom's involvement in the warrantless wiretapping scandal that rocked the Bush adminstration in 2005. While the company tried to play down its involvement, it also altered its privacy policy to try to claim ownership over the personal information that customers provide to it. AT&T had no immediate comment on the change to its policies.

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