In April 2006, journalist Michael Bronner received in the post 30
hours of recordings he had requested from the Pentagon. These recordings,
which came as a series of computer audio files on three CDs, had captured
events on the operations floor at NORAD's Northeast Air Defense Sector
throughout the day of September 11, 2001. [1] NORAD--the North American
Aerospace Defense Command--is the military organization responsible
for monitoring and defending the airspace of North America. Its Northeast
Air Defense Sector (NEADS), based in Rome, New York, is responsible
for monitoring and protecting 500,000 square miles of airspace above
the northeast U.S., including the airspace over New York City and Washington,
DC. [2] It was within this airspace that the 9/11 attacks occurred,
and from the NEADS operations floor that the U.S. military's response
originated. Evidence of what happened there that day is clearly in the
public interest and of obvious importance for attempts to unravel how
the attacks were able to succeed. In an August 2006 Vanity Fair
article based on the recordings, Bronner therefore referred to these
"NORAD tapes" as "the authentic military history of 9/11." [3]
However, the NORAD tapes are not the only record of the actions of
NORAD and its Northeast Air Defense Sector on September 11. In her recent
book Touching History: The Untold Story of the Drama that Unfolded
in the Skies Over America on 9/11, commercial pilot and author
Lynn Spencer revealed the existence of other crucial documentation.
Yet, more than seven years on from 9/11, this record remains unreleased
to the public and its contents are almost completely unknown.
Spencer described how, at around 9:25 a.m. on September 11, Master
Sergeant Joe McCain, the mission crew commander technician at NEADS,
received a call from the Continental U.S. NORAD Region (CONR) headquarters
at Tyndall Air Force Base in Florida. Major General Larry Arnold and
his staff at Tyndall had been trying to gather information about the
ongoing crisis, and wanted to know the transponder codes for the two
fighter jets that had been launched in response to the first hijacking.
The CONR officer that made the call told McCain to "send [the transponder
codes] out on chat." By "chat," he meant NORAD's computer chat system.
[4]
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NORAD'S COMPUTER CHAT SYSTEM
According to Spencer, the chat system used by NORAD that day was "similar
to the chat rooms on most Internet servers, but classified." It had
three chat rooms that could be used by anyone with proper access. One
room was specifically for NEADS, and connected its ID, surveillance,
and weapons technicians to its alert fighter squadrons, and was where
NEADS received status reports on fighter units and their aircraft. Another
chat room was for CONR, and was where its three sectors--NEADS, the
Western Air Defense Sector (WADS), and the Southeast Air Defense Sector
(SEADS)--communicated with each other and could "upchannel" information
to CONR headquarters. The third room was the Air Warfare Center (AWC),
where senior NORAD commanders from the three NORAD regions--CONR, Canada,
and Alaska--communicated with each other. Although NEADS was allowed
to monitor this room, it could not type into it. [5]
Furthermore, when a training exercise was taking place, one or two
additional chat windows would be open specifically for communicating
exercise information, so as to help prevent it being confused with real-world
information. [6] This fact is of particular significance, as the whole
of NORAD, including the staff at NEADS, was involved in at least one
major training exercise the morning of 9/11. The annual "Vigilant Guardian"
exercise has been described as "an air defense exercise simulating an
attack on the United States," and was scheduled to include a simulated
hijacking that day. [7] According to Larry Arnold, who was the commanding
general of NORAD's Continental U.S. Region, this exercise was only canceled
after the second World Trade Center tower was hit at 9:03 a.m. [8]
PAPER LOGS DOCUMENT COMMUNICATIONS
NORAD kept paper logs of the communications that took place in its computer
chat rooms. As Spencer described, at NEADS it was Joe McCain's responsibility
"to monitor the chats and keep paper logs of everything that is happening.
... These chat logs help to keep everyone on the same page, but in a
situation like the one unfolding [on 9/11] they have to be updated almost
instantaneously to achieve that end." [9] These logs are actually referred
to in the notes at the back of the 9/11 Commission Report.
However, this is only in relation to a single communication made across
the chat system. As the report described: "At 10:31, General Larry Arnold
instructed his staff to broadcast the following over a NORAD instant
messaging system: '10:31 Vice president has cleared to us to intercept
tracks of interest and shoot them down if they do not respond per [General
Arnold].'" [10] This detail makes clear that crucial information was
being communicated in the NORAD chat rooms. Yet, to date, we know practically
nothing about what else was being discussed in them.
Clearly, the details of the NORAD chat logs for the day of 9/11 need
to be made public and must be carefully examined. They may not tell
us the full story of the U.S. military's response to the attacks, nor
give us all the answers we require about why the military failed so
catastrophically to protect the nation. But they will surely fill a
large gap in the puzzle.